# Terms and Conditions
**Effective Date: June 09, 2025**
Welcome to ontechxpert.com ("Site"), owned and operated by Ontechxpert LLC, a company registered and located at 307 West 11th Street, Tracy, CA 95376, USA. These Terms and Conditions ("Terms") govern your use of our website, tools, and services, including any content, features, and functionality (collectively, the "Services"). Our Services include digital marketing and automation tools, social media marketing solutions, online promotion and advertising platforms, and related features designed to help users optimize their marketing strategies, automate workflows, and enhance online engagement. By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.
## 1. Acceptance of Terms
By accessing or using our Services, you confirm that you have read, understood, and agree to these Terms. You also represent that you are of legal age to form a binding contract or have obtained parental/guardian consent if required. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
## 2. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. Specifically:
- You may use our digital marketing tools, automation features, social media integration, and advertising platforms to create, manage, and analyze campaigns, but you must not engage in spamming, unsolicited communications, or any activity that violates anti-spam laws (e.g., CAN-SPAM, TCPA).
- You must not use the Services to transmit harmful content, infringe on intellectual property rights, or engage in fraudulent activities.
- All communications sent via our Services, including SMS/MMS messages, must comply with applicable laws, including obtaining explicit user consent where required.
We reserve the right to monitor usage and suspend or terminate access if we detect violations.
## 3. Intellectual Property Rights
All content on this Site, including but not limited to text, graphics, logos, icons, images, software, tools, templates, and other materials, is the property of Ontechxpert LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for your personal or business purposes, subject to these Terms. You may not reproduce, distribute, or create derivative works without our express written permission.
## 4. User Accounts
To access certain Services, such as marketing automation dashboards or campaign tools, you may need to create an account. You are responsible for:
- Providing accurate and complete information during registration.
- Maintaining the confidentiality of your login credentials.
- Notifying us immediately of any unauthorized use of your account.
We may suspend or terminate your account for any breach of these Terms.
## 5. Privacy Policy and Communications Consent
Your use of the Services is also governed by our Privacy Policy, available at privacy policy, which explains how we collect, use, disclose, and protect your information, including personal data such as phone numbers and email addresses.
By using our Services and providing your contact information (e.g., phone number via forms or account registration), you explicitly consent to receive communications from us, including:
- Service-related notifications, such as account verification codes, updates on your marketing campaigns, or automation alerts.
- Marketing messages about our digital marketing tools, social media features, and promotional offers, where you have opted in.
For SMS/MMS messaging:
- You consent to receive text messages at the phone number you provide, which may include one-time passcodes for verification or promotional content (if opted in).
- Standard messaging rates or other carrier fees may apply.
- You can opt out at any time by replying "STOP" to any message, or by contacting us at admin@ontechxpert.com. After opting out, you may still receive service-related messages necessary for your account.
- We comply with TCPA, CTIA guidelines, and other applicable regulations for messaging. For more details on how we handle messaging consent, see our Privacy Policy.
You can review our Privacy Policy for more details on data practices.
## 6. Payments and Subscriptions
Some Services, such as premium marketing automation tools or advanced advertising features, are offered on a paid basis. You agree to:
- Provide accurate billing information and authorize us (or our payment processors) to charge applicable fees.
- Pay all fees on time; subscriptions may auto-renew unless canceled at least 24 hours before the renewal date.
- We may update pricing with notice; continued use constitutes acceptance.
Refunds are handled per our refund policy outlined in the Privacy Policy or specific service agreements.
## 7. Limitation of Liability
To the maximum extent permitted by law, Ontechxpert LLC, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
## 8. Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, secure, or free from viruses. Results from using our marketing tools depend on your implementation and are not guaranteed.
## 9. Termination
We reserve the right to terminate or suspend your access to the Services at any time, without notice or liability, for reasons including but not limited to breach of these Terms, non-payment, or suspected illegal activity. Upon termination, your right to use the Services ceases, and we may delete your data.
## 10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in San Joaquin County, California.
## 11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or by posting the updated Terms on our Site with a new effective date. Continued use after changes constitutes acceptance.
## 12. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: admin@ontechxpert.com
- Phone: +1 209 4250778
- Address: 307 West 11th Street, Tracy, CA 95376, USA
By continuing to use our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
