Privacy Policy
Ontechxpert LLC
307 West 11th Street, Tracy, CA 95376, USA
Email: admin@ontechxpert.com
Website: ontechxpert.com
Telephone: +1 209 4250778
Last Updated: June 12, 2025
Introduction
This Privacy Policy outlines how Ontechxpert LLC ("we", "us", "our") collects, uses, discloses, and protects your personal information. As a provider of digital marketing tools, automation services, social media marketing, and online advertising solutions, we are committed to safeguarding your privacy and complying with applicable laws.
1. Information We Collect
We collect the following types of information to enhance our Services:
- Personal Information: Name, email address, phone number, and billing details when you use our contact form[](https://ontechxpert.com/contacto), register an account, or purchase Services.
- Usage Data: IP address, browser type, pages visited, and interaction data with our tools.
- Cookies and Tracking: Data via cookies to improve user experience.
- Communication Data: Details from support inquiries or feedback.
2. How We Use Your Information
We use your information to:
- Provide and maintain our marketing tools, automation platforms, and advertising services.
- Send SMS/MMS messages, including one-time passcodes for account verification and service notifications.
- Process transactions and send related updates.
- Improve our Services based on analytics and feedback.
- Comply with legal obligations and protect against fraud.
3. Legal Basis for Processing
We process your data based on:
- Your consent (e.g., for SMS marketing or verification).
- Contractual necessity (e.g., providing subscribed Services).
- Legitimate interests (e.g., improving service quality).
- Legal obligations (e.g., responding to authorities).
4. SMS Communications and Consent
By providing your phone number through our contact form[](https://ontechxpert.com/contacto) or account registration, and accepting our Terms and Conditions[](https://ontechxpert.com/terminoslb), you explicitly consent to receive SMS/MMS messages from us. These may include: - One-time passcodes for account verification (1-2 messages per event, non-recurrent). - Service-related alerts about your marketing campaigns or automation tools. - Optional marketing messages if you opt in separately.
Messages may incur carrier charges. You can opt out by replying "STOP" to any SMS, emailing admin@ontechxpert.com, or using unsubscribe links. Post-opt-out, essential service messages may still be sent. We comply with TCPA, CTIA, and other regulations.
5. Sharing Your Information
We may share your data with:
- Service Providers: Vendors for payment processing or messaging (e.g., Twilio).
- Legal Authorities: As required by law.
- Business Transfers: In mergers or asset sales.
We do not sell your data for third-party marketing.
6. Data Security
We use encryption, secure servers, and regular assessments to protect your data from unauthorized access or disclosure.
7. Your Rights and Choices
You can:
- Access, correct, or delete your data.
- Opt out of marketing SMS by replying "STOP" or contacting us.
- Restrict or object to processing.
- File a complaint with a data authority.
Contact us at admin@ontechxpert.com to exercise these rights.
8. International Data Transfers
Your data may be processed in the U.S. or other countries where our providers operate, in compliance with data protection laws.
9. Retention of Data
We retain data as long as necessary for the purposes outlined or as required by law, deleting it when no longer needed.
10. Third-Party Links
Our Site may link to third-party sites. We are not responsible for their privacy practices.
11. Children's Privacy
Our Services are not for users under 13. We do not knowingly collect their data and will delete it upon notice.
12. Changes to This Policy
We may revise this Policy, notifying you via email or Site posting with an updated date. Continued use implies acceptance.
13. Contact Us
Contact us at:
- Email: admin@ontechxpert.com
- Address: 307 West 11th Street, Tracy, CA 95376, USA
- Phone: +1 209 4250778
